Terms and Conditions

Welcome to Prachha Tech. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms.

Prachha Tech is a technology company based in Surat, Gujarat, India, specializing in software development, AI solutions, and digital transformation services. We are committed to providing innovative technology solutions that help businesses thrive in the digital age.

These Terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Your continued use of our services following the posting of any changes to these Terms constitutes acceptance of those changes. You should review this page periodically for any updates.

If you do not agree to any of these Terms, you are not authorized to use or access our services and you must immediately cease such use.

Prachha Tech provides the following services:

• •Custom Software Development: Tailored software solutions for business needs including web applications, mobile apps, and enterprise systems.
• •AI & Machine Learning Solutions: Advanced AI-powered solutions for automation, data analysis, and intelligent decision-making.
• •Cloud Services: Cloud migration, deployment, and management services on leading cloud platforms.
• •Consulting Services: Technical consulting and strategic guidance for digital transformation initiatives.
• •Support and Maintenance: Ongoing technical support and system maintenance services.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

As a user of our services, you agree to:

• •Provide accurate, current, and complete information during registration and throughout your use of our services.
• •Use our services for lawful purposes only and in compliance with all applicable laws and regulations.
• •Not attempt to gain unauthorized access to our systems, networks, or servers.
• •Respect intellectual property rights and not infringe on any patents, copyrights, trademarks, or other proprietary rights.
• •Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• •Not engage in any activity that interferes with or disrupts our services or servers.

All content, trademarks, service marks, logos, and intellectual property on our website and services are owned by Prachha Tech or our licensors. This includes but is not limited to:

• •Software code, applications, and systems developed by Prachha Tech
• •Website design, layout, graphics, and visual elements
• •Documentation, guides, and other written materials
• •Brand names, trademarks, and service marks

You may not use, copy, reproduce, distribute, or create derivative works of any our intellectual property without prior written consent from Prachha Tech.

Any unauthorized use of our intellectual property may result in legal action and claims for damages.

Payment terms are as follows:

• •Payment Schedules: Payment schedules will be specified in project agreements and may include milestone-based payments or monthly recurring fees.
• •Late Payments: Late payments may incur interest charges at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
• •Refund Policy: Refunds are handled on a case-by-case basis and are subject to the terms outlined in individual service agreements.
• •Price Changes: All prices are subject to change without prior notice, but any changes will not affect existing agreements.
• •Payment Methods: We accept various payment methods including bank transfers, credit cards, and digital payment platforms.

All payments are due within the timeframe specified in your service agreement. Failure to make timely payments may result in suspension or termination of services.

Our services may integrate with or provide access to third-party services, APIs, or platforms. These include:

• •Cloud hosting providers (AWS, Google Cloud, Azure)
• •Payment processing services
• •Analytics and monitoring tools
• •Communication platforms and APIs

Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, functionality, or terms of these third-party services.

We do not endorse and are not responsible or liable for any content, advertising, products, services, or other materials on or available from such third-party resources.

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including:

• •Breach of these Terms or any applicable service agreement
• •Violation of applicable laws or regulations
• •Fraudulent or illegal activities
• •Activities that compromise the security or integrity of our systems

Upon termination, your right to use the services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

To the maximum extent permitted by law, Prachha Tech shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, including but not limited to:

• •Loss of data, information, or business opportunities
• •Business interruption or loss of profits
• •Loss of goodwill or reputation
• •Costs of procurement of substitute goods or services

Our total liability for any claims arising from or relating to these Terms or our services shall not exceed the amount paid by you for the services in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so these limitations may not apply to you.

You agree to indemnify, defend, and hold harmless Prachha Tech and our officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or in connection with:

• •Your use or misuse of our services
• •Your violation of these Terms or any applicable law
• •Your violation of any third-party rights, including intellectual property rights
• •Any content or information you provide or transmit through our services

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall assist and cooperate with us in asserting any available defenses.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you consent to the collection and use of information in accordance with our Privacy Policy. Our Privacy Policy is incorporated by reference into these Terms.

Key aspects of our privacy practices include:

• •Collection of personal information necessary to provide our services
• •Use of information to improve and personalize our services
• •Implementation of appropriate security measures to protect your data
• •Your rights regarding your personal information

Please review our Privacy Policy for detailed information about our privacy practices.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

When we make changes to these Terms, we will:

• •Post the updated Terms on our website and update the "Last Updated" date
• •Notify users of significant changes via email or website notifications
• •Provide a summary of the changes for easy understanding

Your continued use of our services after any such changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our services.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.